Shipping policy
Processing Time All orders are processed within 1-2 business days and dispatched from our Jakarta studio, Indonesia.
Shipping Rates & Delivery
- Australia — AUD $25 | 7–10 business days
- New Zealand — AUD $25 | 7–10 business days
- USA — AUD $30 | 7–14 business days
- Europe — AUD $40 | 7–14 business days
Order Tracking All international orders are shipped via:
Once your order has shipped, you will receive an email with your tracking number.
Customs & Duties International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at hello@tulalara.com within 7 days of the expected delivery date.